JoyeTech EGO Electronic Cigarette Battery
battery is not working you must first check to see if the battery
is just off. If the battery is on but still not working proceed to
If the battery
is on but not working it may be because the battery is not making a
connection with the atomizer/cartomizer/clearomizer. If the battery
is lighting up but not creating vapor this may be the problem.
Turn the battery
There is a pin
inside the connection of the battery that can sometimes be pushed
to far down to where the battery cannot make a connection. This pin
is a copper piece inside the connection where the threads of a
cartomizer screw into the battery.
To extend this
pin take something thin and sturdy such as a paperclip and slowly
work the pin from each side to bring it back up (similar to opening
a can of paint).
bring the pin back high enough where the connection between the
battery and the heating unit can be completed.
If you have
tried this and your battery is still not working it may have
failed. Please bring it in if you have had it for less than 30 days
and we will replace it for you. If your battery is out of warranty
you are still welcome to bring it in and see if we are able to
figure out what is wrong with it.